Bot Support on Widget and Social Media Channels

January, 2024

Bot Support on Widget and Social Media Channels

Enhance engagement and streamline support with bots across multiple channels.

Key Highlights

✅ Multi-Channel Bot Presence

  • Deploy bots on Web Widget and social media channels like Facebook, Instagram, WhatsApp, Telegram, etc.

✅ Consistent Customer Experience

  • Provide a seamless experience with consistent tone, responses, and branding across platforms.

✅ Centralized Bot Management

  • Manage and update bots from a single platform.
  • Track real-time analytics for bot performance.

✅ Automation and Personalization

  • Automate responses to frequent queries and offer instant support.
  • Personalize interactions using customer data.

✅ Cross-Platform Integration

  • Integrate with CRM, ticketing systems, and live chat tools.
  • Sync data across platforms for consistency.

Why This Matters?

Faster Responses – Automate common inquiries for quicker support.
Better Engagement – Reach customers on their preferred channels.
Simplified Management – Control bots from a single platform.

Expand your reach, improve response times, and automate support!