Multi-Business Handling

Multi-Business Handling

Now manage multiple businesses under one account with ease. Define separate business entities and manage their FAQs, support tickets, and customer interactions independently in Orufy Connect.

Key Highlights

✅ Define Multiple Businesses

• Create different businesses (e.g., Brand A, Brand B) under a single workspace.

✅ Independent FAQ Management

• Link FAQs to specific businesses, ensuring customers see only relevant help content.

✅ Ticket Segregation

• Handle tickets separately based on business selection, improving resolution workflows and team focus.

✅ Custom Branding & Setup

• Customize business-wise settings like names, support emails, or categories for clarity and personalization.

✅ Streamlined Operations

• Keep support processes organized and scalable for multi-brand or multi-department setups.

Why This Matters?

✔ Better Brand Management – Keep FAQs and tickets aligned with each business identity.
✔ Increased Clarity – Avoid confusion by maintaining business-specific help and support workflows.
✔ Scalable Support – Manage multiple entities without juggling multiple tools.

Create and manage multiple businesses with distinct support flows in one platform.