## **ChatGPT Integration for Smarter Conversations**

Orufy Connect now comes with built-in **ChatGPT integration** to assist agents with intelligent suggestions, message improvements, and faster responses — all within the chat interface.

## **Key Highlights**

### ✅ AI-Powered Reply Suggestions  
- Get context-aware reply suggestions while chatting with customers in real time.

### ✅ Expand or Rephrase Text  
- Instantly **expand**, **shorten**, or **rephrase** your drafted messages using ChatGPT.

### ✅ Enhance Tone & Clarity  
- Improve message tone to be more formal, friendly, or empathetic — as needed.

### ✅ Summarize Conversations  
- Quickly generate **conversation summaries** for internal notes or handovers.

### ✅ Agent-Friendly Tools  
- All suggestions are optional — agents stay in control with the final say.

## **Why This Matters?**

✔ **Respond Faster** – Let AI assist with common replies and phrasing.  
✔ **Write Better** – Communicate more clearly and professionally with tone and text tools.  
✔ **Save Time** – Summarize long chats in seconds for internal use.  
✔ **Boost Productivity** – Help agents stay focused and efficient.

### _Empower your agents with AI tools to reply, rewrite, and respond smarter._

Orufy Connect now comes with built-in ChatGPT integration to assist agents with intelligent suggestions, message improvements, and faster responses — all within the chat interface.