## **Custom Customer Fields**

Orufy Connect now supports **Custom Customer Fields**, allowing you to capture and store additional information about your customers in a way that fits your business needs. Customize the data collection to better manage customer profiles and enhance your support process.

## **Key Highlights**

### ✅ Create Custom Fields  
- Easily create custom fields to store any type of information related to customers (e.g., preferences, notes, special requests).

### ✅ Flexible Field Types  
- Choose from different field types, including text, dropdowns, date pickers, and more.

### ✅ Seamless Integration  
- Custom fields integrate directly into customer profiles, ensuring all information is easily accessible for agents.

### ✅ Dynamic Data Management  
- Edit, update, or remove custom field data as needed, ensuring your customer information is always up to date.

### ✅ Enhanced Customer Insights  
- Collect and store specific data to improve personalization, support, and follow-up processes.

## **Why This Matters?**

✔ **Personalized Service** – Use custom fields to tailor support based on individual customer needs.  
✔ **Better Data Management** – Keep track of important customer information in a structured way.  
✔ **Enhanced Customer Experience** – Deliver more relevant, customized support with access to detailed customer profiles.

### _Collect and manage customer information more effectively with fully customizable customer fields._

Orufy Connect now supports Custom Customer Fields, allowing you to capture and store additional information about your customers in a way that fits your business needs. Customize the data collection to better manage customer profiles and enhance your support process.