Email Verification in Widget Pre-chat Form

September, 2025

Email Verification in Widget Pre-chat Form

Enhance the reliability of your customer data with the new email verification feature in the widget’s pre-chat form. Now, when you request a user’s email before starting a conversation, you can also verify that the email is valid.

Key Highlights

✅ Verified Email Collection

  • Ensure users provide authentic and active email addresses in the pre-chat form.

✅ Improved Lead Quality

  • Capture accurate data, helping your team with better follow-ups and communication.

✅ Reduced Fake Entries

  • Prevent spam and fake email submissions from entering your system.

✅ Seamless User Flow

  • Verification is quick and easy, ensuring a smooth start to the chat experience.

Why This Matters?

Accurate Data – Collect only valid emails for future engagement.
Better Conversions – Reach users on the right channel without bounces.
Improved Trust – Build credibility with users by confirming details upfront.

Collect verified emails directly from your widget to improve data accuracy and engagement.