## **Ticket Creation in Widget & Admin Customization**

Now, customers can create tickets directly from the widget, and admins can fully customize ticket fields, status, and issue types.

## **Key Highlights**

### ✅ Customer Ticket Creation  
- Customers can create tickets directly from the web widget with a seamless experience.

### ✅ Admin Customization  
- Admins can customize ticket fields, status, and issue types based on specific requirements.

### ✅ Dynamic Ticket Title & Description  
- Admins can auto-generate ticket titles and descriptions based on the conversation details at the time of ticket creation.

### ✅ Improved Ticket Management  
- Create tickets with relevant details based on the conversation, improving issue tracking and resolution.

## **Why This Matters?**

✔ Simplify ticket creation for customers directly from the widget.  
✔ Empower admins with full customization of ticket fields for better control.  
✔ Improve ticket accuracy and relevancy by auto-generating titles and descriptions.

### _Streamline ticket management with easy creation and advanced admin customization!_


Now, customers can create tickets directly from the widget, and admins can fully customize ticket fields, status, and issue types.