Instagram Integration

March, 2024

Instagram Integration

Handle all your customer interactions on Instagram directly from Orufy Connect.

Key Highlights

✅ Direct Messaging Support

  • Manage Instagram DMs inside your Orufy inbox.

✅ Story Reply Handling

  • Respond to replies sent through stories and mentions.

✅ Agent Assignment

  • Assign Instagram messages to the right team for faster replies.

✅ Unified Inbox

  • No need to toggle platforms — everything flows into Orufy.

Why This Matters?

✔ Stay responsive on one of the most engaging platforms.
✔ Streamline customer support across all digital channels.
✔ Maximize conversion from social engagement.

Social engagement made simple — manage Instagram messages in one place.