Enhanced Notification Settings

Enhanced Notification Settings

Stay alert and in control with advanced notification options, including email, browser alerts, and buzz settings to never miss an important update.

Key Highlights

✅ Email Notifications

• Get notified via email if you're Offline or Away for more than 5 minutes.
• Receive alerts for:
  • New chat assigned to you
  • New ticket assigned to you
  • New message in an assigned conversation

✅ Browser Notifications

• Enable browser-based alerts for real-time message and assignment notifications.
• Stay informed without needing to keep the tab in focus.

✅ Buzz & Sound Controls

• Customize notification volume and sound tone as per your preference.
• Use the Buzz feature to draw attention for urgent chats.

Why This Matters?

✔ Always Informed – Get alerts wherever you are.
✔ Zero Missed Chats – Stay updated even if you're away.
✔ Custom Experience – Tailor your alerts to fit your working style.

Smarter notifications to keep you connected, informed, and responsive.