## **Quick Replies for Faster Responses**

Speed up your support with **Quick Replies** — pre-saved response templates that agents can use to reply instantly and consistently.

## **Key Highlights**

### ✅ Predefined Response Templates  
- Save frequently used messages as **quick replies** for fast access during chats.

### ✅ Slash Command Access  
- Type `/` in the reply box to **instantly view and select** saved replies.

### ✅ Personal & Shared Replies  
- Agents can create **personal quick replies**, or use **team-wide shared templates**.

### ✅ Time-Saving & Consistent  
- Respond to common questions in seconds with **consistent messaging**.

### ✅ Easy Management  
- Add, edit, or delete quick replies from a **centralized settings panel**.

## **Why This Matters?**

✔ **Respond Faster** – Handle more chats with less typing.  
✔ **Ensure Consistency** – Standardize responses across the team.  
✔ **Improve Productivity** – Focus on solving, not typing.

### _Deliver instant replies with reusable templates for faster, consistent support._

Speed up your support with Quick Replies — pre-saved response templates that agents can use to reply instantly and consistently.