## **Chat Reassignment on Agent Removal**

Easily manage active chats when agents are removed from the system.

## **Key Highlights**

### ✅ Automatic Chat Reassignment  
- Transfer active chats from removed agents to available agents.

### ✅ Manual Reassignment Option  
- Admins can manually select a specific agent or bot to reassign chats.

### ✅ No Chat Loss  
- Ensure no active conversation is left unattended during agent removal.

## **Why This Matters?**

✔ Maintain smooth customer conversations even during team changes.  
✔ Avoid chat delays or missed responses.  
✔ Keep your support workflow seamless and uninterrupted.

### _Handle agent exits smoothly with automatic chat reassignment!_

Easily manage active chats when agents are removed from the system.