Roles and Permissions

March, 2024

Roles and Permissions

Orufy Connect now supports Roles and Permissions, giving admins complete control over what each user can access and perform within the platform. Define roles based on job responsibilities and assign precise permissions to maintain data security and streamline workflows.

Key Highlights

✅ Predefined and Custom Roles

  • Use ready-made roles like Admin, Agent, and Manager or create custom roles tailored to your team’s structure.

✅ Granular Permission Control

  • Control access to each module: contacts, chats, settings, reports, integrations, campaigns, etc.

✅ Scalable Team Management

  • Easily manage permissions as your team grows or roles evolve, keeping control centralized and efficient.

✅ Secure Data Handling

  • Limit sensitive data visibility to authorized roles only, ensuring data privacy and security compliance.

Why This Matters?

Improved Security – Ensure only the right people have access to sensitive features.
Operational Clarity – Avoid confusion by showing users only the tools they need.
Scalable Setup – Adjust roles as your team grows without restructuring access manually.

Manage who can access what with role-based permissions tailored to your team's needs.