Organize your chat with Tags

December, 2023

Adding tags to your chatbot conversations is a great way to organize and streamline information. These tags should help you categorize and manage your chatbot conversations efficiently. Users can add or remove these tags based on the nature and progress of the conversation. This tagging system will enable your team to quickly identify and address specific issues or topics within the chatbot system. Eg Issue Type, Priority, Product/Service, Department.

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