## **Conversation Tagging for Better Classification**

Streamline your chat organization in Orufy Connect with **Conversation Tagging**. Tags help categorize chats for easy access and team clarity — manually or automatically.

## **Key Highlights**

### ✅ Manual Tagging  
- Agents can apply tags to chats based on conversation content or topic.

### ✅ Auto Tagging by Status  
- Tags are automatically applied based on **conversation status** (e.g., resolved, reopened).

### ✅ Quick Inbox Filtering  
- Use tags to filter and locate conversations faster in the inbox.

### ✅ Tag Visibility  
- View applied tags in the conversation details for quick reference.

### ✅ Central Tag Management  
- Admins can manage available tags from a dedicated settings panel.

## **Why This Matters?**

✔ **Smarter Inbox** – Quickly locate specific types of chats.  
✔ **Automated Organization** – Let the system help with consistent tagging.  
✔ **Improved Team Coordination** – Everyone stays on the same page with clear labels.

### _Automatically or manually tag conversations to keep your inbox clean and organized._


Streamline your chat organization in Orufy Connect with Conversation Tagging. Tags help categorize chats for easy access and team clarity — manually or automatically.