User Management

January, 2024

User Management

Manage your team efficiently with centralized user controls. Invite members, assign roles, and manage their active presence within Orufy Connect.

Key Highlights

✅ Invite & Remove Users

  • Seamlessly add new users via email invites and remove them when no longer needed.

✅ Role Assignment

  • Assign roles like Admin, Manager, or Agent to define feature access and responsibilities.

✅ Status Control

  • Mark users as online or offline manually to control chat visibility and availability.

✅ Team Assignments

  • Organize users into teams to ensure efficient workload distribution and chat routing.

Why This Matters?

Centralized Team Control – Manage all user settings from a single place.
Operational Flexibility – Update roles or availability based on business needs.
Optimized Agent Visibility – Control who appears available in real time.

Streamline user access, roles, and presence for smooth collaboration.