Webhook Support for Conversation Activity

April, 2024

Webhook Support for Conversation Activity

Orufy Connect now supports Webhook Integration, allowing users to send real-time conversation activity details to their external systems. When a user provides a POST or GET endpoint, all relevant conversation data is sent to that endpoint, ensuring seamless integration with external tools and services.

Key Highlights

✅ Real-Time Data Delivery

  • Send conversation-related activity, including updates and status changes, directly to your external system via webhook.

✅ Custom Endpoint Integration

  • Users can specify any POST or GET endpoint to receive conversation data automatically.

✅ Flexible Configuration

  • Easily configure webhook settings within the platform to match your external system’s requirements.

✅ Activity Tracking

  • Track key conversation events and activities like status updates, replies, or escalations in real-time.

✅ Secure Communication

  • Webhook data is sent securely, ensuring that sensitive information is protected.

Why This Matters?

Seamless Integration – Connect your system with Orufy Connect for real-time data sharing.
Streamlined Automation – Automate workflows and trigger actions based on conversation activities.
Stay Updated – Receive instant updates on conversation activities to improve team coordination.

Integrate seamlessly with your external system to receive real-time conversation activity updates via webhook.