WhatsApp Integration

February, 2024

WhatsApp Integration

Connect with your customers directly through WhatsApp — now integrated into your platform.

Key Highlights

✅ Official WhatsApp API Support

  • Use the official WhatsApp Business API for reliable, scalable messaging.

✅ Unified Inbox

  • Manage WhatsApp chats directly from your Orufy Connect inbox, just like other channels.

✅ Campaign & Broadcast Support

  • Send bulk campaigns using approved templates (requires marketing credits).
  • Use WhatsApp for promotions, reminders, or announcements.

✅ Two-Way Conversations

  • Enable real-time chat with your customers, improving engagement and support quality.

✅ Template Management

  • Create and manage WhatsApp templates for different message types and use cases.

Why This Matters?

Wider Reach – Engage users on one of the world’s most used messaging platforms.
Instant Communication – Send timely updates, confirmations, and support responses.
Centralized Workflow – Handle all channels, including WhatsApp, from one place.

Connect, converse, and convert—now on WhatsApp.