Creating an Issue

Creating an Issue in Orufy Projects

Step 1: Access the Create Issue Window

Go to Your Dashboard:

  • On your project dashboard in Orufy Projects, locate the Create Issue button in the upper right corner.

Open the Issue Creation Window:

  • Click the Create Issue button to open the issue creation form.

Step 2: Fill Out Issue Details

Project Name:

  • Select the project where this issue belongs. For example, choose Business if that’s your project name.

Issue Type:

  • Select the type of issue you’re creating, such as Task, Bug, or Feature. For this example, choose Task.

Status:

  • Set the initial status of the issue. For instance, select TO DO if the task hasn’t been started yet.

Issue Title:

  • Enter a clear and descriptive title for the issue.

Description:

  • Provide a detailed description of the issue or task, outlining what needs to be done.

Attach Files:

  • If necessary, attach any relevant files by either dragging and dropping them into the designated area or clicking Browse files to upload them.

Assignee:

  • Select the team member who will be responsible for completing this issue.

Reporter:

  • Enter the name of the person reporting or creating the issue (e.g., MS).

Priority:

  • Choose the priority level for the issue, such as Low, Medium, or High.

Step 3: Finalize and Create the Issue

Create Another Issue:

  • If you need to create multiple issues, click on Create Another Issue to keep the form open for the next one.

Create:

  • Once you’ve filled out all the necessary details, click Create to save the issue and add it to your project.

Editing an Issue in Orufy Projects

Step 1: Access the Issue for Editing

Locate the Issue:

  • Find the issue you want to edit on your project dashboard or in the relevant task list.

Open the Issue:

  • Click on the issue to open its detailed view.

Step 2: Edit the Issue

Link Issue:

  • To associate this issue with another, click on Link Issue and choose the related issue from your project.

Add Subtask:

  • If the issue needs to be broken down into smaller tasks, click Add Subtask to create and link subtasks.

Attach Files:

  • If additional documentation or files are needed, click Attach to upload files directly to the issue.

Step 3: Review and Update Activity

Activity Section:

  • In the Activity section, you can see a log of actions taken on the issue, such as changes to assignees or status updates.

Comments:

  • Add or review comments related to the issue. This is useful for team communication and clarifying details.

Step 4: Update Assignee and Status

Assignee:

  • You can reassign the issue to another team member if necessary.

Status:

  • Update the issue’s status to reflect its current progress (e.g., from TO DO to IN PROGRESS).

Step 5: Set Priority

Priority:

  • Adjust the priority of the issue by selecting from options like Low, Normal, High, or Urgent.

Configure:

  • Click Configure to customize the priority settings or other fields as needed.

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