Chats Inbox

Chats Sidebar

• Displays all ongoing conversations.
• Tags associated with each chat are visible, aiding in categorization.
• Shows chats originating from various channels, providing context.

Filter Section

• Allows users to view chats based on different statuses like open, assigned, or resolved.
• Users can create custom filters to sort chats according to specific criteria.
• Filters created by users are reflected in the filter section for easy access.