Managing Wait Time with Wait Card

The Wait Card is designed to introduce a delay in the conversation flow, enabling the bot to pause for a specified duration before proceeding further. Here's how you can effectively utilize this card:

Accessing Card Options:

• Click the card holder (+) icon to access the card gallery and select the Wait Card under the action section.

Card Configuration:

• Specify the duration of the wait time, allowing the bot to pause for the designated period before proceeding with the conversation.

Optional Message (Delay Message):

• Enable the delay message feature and specify the time for the all chat.

Saving Configuration:

• After configuring the Wait Card, click Save to finalize the setup.

Example Use Case:

• Implementing a brief pause in the conversation flow to simulate a natural response time, enhancing the conversational experience for the visitor.

By incorporating the Wait Card into your bot flow, you can manage wait times effectively, providing a smoother and more engaging interaction for visitors.