Concluding Conversations with End Chat
The End Chat card serves to gracefully conclude conversations with visitors. Here's how to effectively utilize this card:
Accessing Card Options:
- Click the cardholder (+) icon to access the card gallery and select the End Chat card under the Action card section.
Card Configuration:
- Provide a message to be sent before ending the conversation, ensuring a courteous farewell to the visitor.
Delay End Message:
- Optionally, enable the delay message feature and specify a time.
- The message provided in the message box will be sent to the visitor after the specified time, allowing for a delayed farewell if desired.
Saving Configuration:
- After configuring the End Chat card, click Save to finalize the setup.
Example Use Case:
- Ending the chat with the visitor by sending a polite greeting or farewell message.
By incorporating the End Chat card into your bot flow, you can efficiently conclude conversations with visitors, leaving a positive impression and ensuring a satisfying interaction experience.