Concluding Conversations with End Chat

The End Chat card serves to gracefully conclude conversations with visitors. Here's how to effectively utilize this card:

Accessing Card Options:

  • Click the cardholder (+) icon to access the card gallery and select the End Chat card under the Action card section.

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Card Configuration:

  • Provide a message to be sent before ending the conversation, ensuring a courteous farewell to the visitor.

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Delay End Message:

  • Optionally, enable the delay message feature and specify a time.
  • The message provided in the message box will be sent to the visitor after the specified time, allowing for a delayed farewell if desired.

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Saving Configuration:

  • After configuring the End Chat card, click Save to finalize the setup.

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Example Use Case:

  • Ending the chat with the visitor by sending a polite greeting or farewell message. Untitled design (79).png

By incorporating the End Chat card into your bot flow, you can efficiently conclude conversations with visitors, leaving a positive impression and ensuring a satisfying interaction experience.

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