Messaging

Features in the message section

Message Section

  • User profile and name are visible for identification. Untitled design - 2024-04-17T144212.688.png
  • Multiple options are available to manage the chat effectively.

Add Team

  • Allows addition of team members or specific individuals to the chat for collaboration. Untitled design - 2024-04-17T144432.450.png

Add Agent/Bot

  • Enables addition of bots or human agents to handle the chat, providing assistance. Untitled design - 2024-04-17T144650.176.png

Resolve Button

  • Marks the chat as resolved when the issue is satisfactorily addressed, moving it to the resolved section. Untitled design - 2024-04-17T145535.977.png
  • Provides additional options such as marking the chat as unread or spam. Untitled design - 2024-04-17T145731.269.png

Chat Box Section

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