Features in the message section
Message Section
- User profile and name are visible for identification.
- Multiple options are available to manage the chat effectively.
Add Team
- Allows addition of team members or specific individuals to the chat for collaboration.
Add Agent/Bot
- Enables addition of bots or human agents to handle the chat, providing assistance.
Resolve Button
- Marks the chat as resolved when the issue is satisfactorily addressed, moving it to the resolved section.
- Provides additional options such as marking the chat as unread or spam.
Chat Box Section
- Allows typing of messages in the messaging box.
- Offers features such as emojis, file attachments (opens in a new tab), quick replies (opens in a new tab), and integration with ChatGPT (opens in a new tab) for enhanced chat interactions.
