Campaigns

The Campaigns provide one place to manage all the WhatsApp communications. It helps teams automate messages and send multiple broadcasts at the same time. It is divided into two key parts: WhatsApp campaigns and Broadcasting.

1. Whatsapp Campaigns

WhatsApp campaigns enable you to automatically send messages using approved WhatsApp templates. These campaigns are ideal for upcoming or event-specific communications such as reminders, promotions, and notifications. This feature ensures structured, effective, and consistent delivery of WhatsApp messages.

• Handling all the campaigns in a unified dashboard with tracking status.

• Editing, duplicating, or deleting campaigns as required.

• Previewing the template's content before activating it.

2. Broadcasting

Broadcasting enables you to send bulk WhatsApp messages to multiple people in real time. It works perfectly for announcements, alerts, or promotions.

• Send messages instantly or schedule them for later.

• Track the performance in real-time, such as delivered messages or the status of the messages.

• Select the communication channel or campaigns.