The Company Settings help you manage all aspects of your company, including users, teams, businesses, roles, and working hours. It ensures smooth operations and better control over your workflow.

1. Users

It allows to manage users who have access to few operations. You can search, invite, assign roles, and view user details such as name, email, and status.

2. Company Info

Update general company details, including your company name, website URL, and profile picture, ensuring your company's information is accurate and professional.

3. Business Info

Add and manage multiple businesses -- in one place. Enter the business name, key, description, and upload logos.

4. Teams

Create teams for better task and ticket management. Assign teammates, team leads, and set assignment methods. Teams help smoothes workflow, ensuring equitable workload distribution.

5. Roles & Permissions

It controls user access with roles such as Super Admin, Agent, and Operator. You can create new roles and set conversation access and permissions.

6. Business Hours

Set active business hours to manage support queries efficiently. This ensures customers receive timely support even outside regular hours.