Settings

Settings is the main control panel of the platform. It allows you to configure and manage everything in one place. It includes personal account details, user roles & permissions, business hours, and many more. It helps the company to simplify the workflow.

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1. Personal Settings

You can manage your personal profile and notifications. You update your name and upload a profile picture. You can control how to receive notification alerts.


2. Company

You can set up, manage, and organise your company's overall structure. You can handle company details, add business hours, invite users, assign them roles, and many more ensuring an effective workflow.


3. Chat Settings

It allows you to customise how chats work for your company. Add quick replies, set auto-resolve timers, integrate automated AI such as ChatGPT, and create tags. It reduces manual effort and saves time for the agents.


4. Billing

You can view and manage your subscriptions, payment history, and storage usages. It shows your plan details, tracks transactions, and manages plan renewals.


5. Apps & Integrations

Smoothly integrate external platforms such as Orufy Bookings, Orufy Projects, and LeadSquared.


6. API Keys

You can generate secured API keys to successfully integrate the third-party tools efficiently.